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How gt180 Handles Your Personal Data

This page explains what data gt180 collects when you open an account, make a deposit via DANA, OVO or GoPay, or contact our support team — and exactly what we do with it.

Account data protectionDANA, OVO, GoPay payment privacyYour right to access your dataCookie controls explainedContact path for data requests
gt180 How gt180 Handles Your Personal Data
HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We use a combination of technical controls and clear internal policies to keep your account data safe. Cookies help us remember your session so you stay logged in across mobile and desktop without re-entering your credentials every time. You can adjust cookie preferences through your browser settings at any point.

Encrypted Connections

All data exchanged between your device and our servers travels over SSL encryption. This covers login, account edits, and payment steps involving DANA, OVO or GoPay.

Cookie Management

We use session cookies for login continuity and analytics cookies to understand how the lobby is used. You can block non-essential cookies in your browser without losing account access.

Data Retention Limits

Account data is retained while your account is active. After closure, we keep only what applicable law in eligible regions requires, then delete or anonymise the rest.

Third-Party Sharing Rules

We share data with payment processors like your DANA, OVO or GoPay provider only to complete transactions. We do not share your data with advertisers or unrelated third parties.

PRIVACY CONTACT PATH

How to Reach Us About Your Data

If you want to request your data, correct something we hold, or ask us to remove your account record, our support team handles these requests directly. Reach us through any of the channels below and include your registered email or mobile number so we can match the request to your account.

Live Chat Start a live chat session from the account menu. Include your registered email so the support agent can pull up your data record immediately.
Email Support Send your data request to our support email address. We aim to respond within the timeframe required under applicable law for your region.
Account Help Centre Log in and visit the Help section to submit a formal data request form. This creates a ticket and gives you a reference number to track the outcome.

Your Questions About Privacy Answered

Players in Bandung and across Indonesia ask us similar questions about how their data is stored and who can see it. Here are the ones that come up most often.

We collect your name, email, mobile number and the payment method you link — DANA, OVO or GoPay. Device and session data is logged automatically when you browse the lobby.

Yes. Submit a data access request through live chat or the Help Centre with your registered email. We will compile and send your account record as required by applicable law.

We share transaction references with your wallet provider — DANA, OVO or GoPay — only to process payments. That data goes nowhere else and is not sold or traded.

We retain only what applicable law in your eligible region requires after account closure. Everything beyond that legal minimum is deleted or anonymised on schedule.

Contact support via live chat or email with a deletion request. We process it in line with the legal timeframe for your region and confirm once your data has been removed.

We use session cookies for login continuity and analytics cookies to improve the lobby. Non-essential cookies can be blocked in your browser settings without affecting account access.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.